Student Case Coordinator

Student Case Coordinator at Langara College oversees day-to-day operations of the SSRR Office, including case management, reviews and triages incoming reports, provides confidential consultation, conducts trauma-informed investigations, develops behavioral contracts and remediation strategies, coordinates access to on- and off-campus supports, and contributes to the design and delivery of educational and training opportunities. The role requires managing sensitive information in a high-stress environment, ensuring procedural fairness, and collaborating with faculty, staff, and external stakeholders. Key responsibilities include investigations and adjudication, development of policies and procedures related to student conduct and academic integrity, coordinating responses to behavioural issues, enforcing student rights and responsibilities, maintaining SSRR documentation and databases, and supporting program-wide campaigns and initiatives. Essential skills include conflict resolution, restorative justice, trauma-informed interviewing, equity and inclusion principles, report writing, project planning, and strong collaboration across college departments.