Student and Academic Services Officer
On-site · Perth, Western Australia, Australia
Job Summary
Provide frontline student support at reception via phone, email, and in-person; coordinate enrolment and re-enrolment processes including variations, deferrals, withdrawals, and CoEs; support student progression and completion processes (results processing, appeals, awards, graduation coordination); assist with academic operations (timetabling, examinations, moderation, support to academic and student committees); maintain accurate student records and support regulatory reporting requirements; support orientation, graduation, and student experience activities to enhance engagement and transition to university; assist with data management, quality assurance, and survey administration; contribute to strong relationships with academic staff, students, and key stakeholders; perform other duties as required to support smooth operation of student and academic services.
Required Qualifications
- Strong organisational skills with the ability to manage multiple tasks, meet deadlines, and balance competing priorities
- Excellent attention to detail, proofreading, and data accuracy skills
- Strong interpersonal skills with the ability to relate well to students and colleagues
- Problem-solving skills with the ability to resolve routine issues independently
- Demonstrated IT literacy, including working with student information systems, databases, or CRM systems
- Excellent written and verbal communication skills
- A strong sense of responsibility and commitment to supporting student success
Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.