Student Account Specialist
On-site · Saint Paul, Minnesota, United States
Job Summary
Assist the Student Accounts and Financial Aid departments with tracking, billing, and placing out-of-school balances with third-party collection agencies in accordance with regulations. Responsible for processing student refunds, miscellaneous account charges, and generating reports for current and former students. Duties include reviewing accounts, sending monthly billing statements, communicating with former students, assigning outstanding balances to collection agencies, preparing billing files, data entry (stipends and charges), processing refunds, handling readmission inquiries, and applying late fees and holds as needed. Requires attention to detail, effective communication, and proficiency in Microsoft Office. Bachelor’s degree required; student accounts experience preferred. CSU Concordia University, St. Paul, Minnesota.
Required Qualifications
- Bachelor Degree: Required
- Student Accounts experience: Preferred
- Proficient in Microsoft Office
- Strong written and verbal communication
- Ability to manage multiple tasks and deadlines
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