Strategy & Operations Manager - Signature Accounts

Manage the contractual relationship across one of the biggest Signature Accounts in the UK&I market, ensuring stakeholders deliver against commitments. Lead the preparation, calibration, and monitoring of the Strategic Account Plan and execution roadmaps in partnership with the Account team. Coordinate critical components of the client agreement, including stakeholder mapping, funding optimisations, events management, and wraparound support for executive meetings. Work cross-functionally to improve operational efficiency by documenting and optimising processes with effective controls. Drive thought leadership by developing propositions such as study tours and client market visits using internal and external insights. Maintain stakeholder mapping and manage governance meetings, including contractual and executive sessions, ensuring strong preparation and tracked deliverables. Visa requires at least 3 days in office, with specific days confirmed by the Hiring Manager.