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AnthropicPosted 2 weeks ago

Strategy & Operations Lead, Enterprise Marketing

$320,000–$320,000 year

HybridNew York City, New York, United States or San Francisco, California, United States

Full TimeSenior LevelLargeAI Services

Job Summary

Design and run the operating cadence, including weekly business reviews, monthly all-team meetings, and quarterly reviews where decisions get made rather than status reported. Author directional targets backed from company revenue goals, pressure test plans without holding authority over teams, and aggregate functional outputs into a coherent narrative for leadership ratification. Build a return on investment framework from scratch with finance partners, connecting budget and headcount to output performance to set targets and tell an actionable story. Baseline how the team uses Claude tools, sequence automation efforts with defined success criteria, and report evidence of efficiency gains to show customers. Cut noise in internal written channels and redesign meeting structures to produce decisions faster.

Required Qualifications

  • Background in marketing operations, strategy and operations, or business operations, operating independently without program management or analyst support
  • Have built operating cadences, planning processes, or business reviews from scratch in a fast-moving, ambiguous environment
  • Have run an annual planning cycle end to end: built the framework, cascaded targets, collected plans from teams you did not manage, and aggregated them into one narrative
  • Can pressure test another team's plan and surface where it does not add up, without holding authority over them
  • Are hands-on with financial modeling in spreadsheets, and can build a framework that measures spend efficiency or return on investment
  • Can write for executive audiences: business documents, recommendations, and reporting that a senior leader can read once and act on, and that you can stand behind under scrutiny
  • Have used AI tools to make your own or a team's workflow measurably faster, and can explain how you knew it worked
  • Are fluent with spreadsheets, business intelligence dashboards, project management software, and marketing or CRM systems such as Salesforce or HubSpot
  • Minimum education: Bachelor's degree or an equivalent combination of education, training, and/or experience
  • Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience

Desired Qualifications

  • Have owned the operating cadence and planning process for an organization of 100 people or more
  • Have built a spend efficiency or return on investment framework where none existed before you arrived, and partnered with finance counterparts on the business case behind it
  • Experience operating across two or more leadership organizations with different priorities and operating styles
  • Have redesigned how an organization communicates internally, whether meeting structure, messaging norms, or information flow
  • Time at high-growth technology companies, including at least one known for the strength of its marketing organization
  • Familiarity with pipeline measurement, marketing attribution, and lead funnel operations
  • Working knowledge of SQL or business intelligence tooling

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