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StripePosted 1 month ago

Strategy and Operations Lead, Deal Pricing

RemoteNew York City, New York, United States

Full TimeSenior LevelLargeFintech

Job Summary

Drive strategy execution by translating annual goals into quarterly OKRs and managing the team's operating cadence through MBRs, QBRs, and leadership syncs. Optimize cross-functional SLAs between Sales velocity and risk-mitigation functions while resolving process bottlenecks by redesigning playbooks and clarifying decision boundaries. Codify the "Deal pricing playbook" as a single source of truth and partner with Sales Enablement to create self-serve guides for independent deal execution. Lead the CRM and CPQ evolution to automate manual workflows and deploy AI/LLM solutions for accelerating documentation and data extraction. Serve as a central engine behind the global deal pricing team, supporting Stripe's GTM teams with financial insights and commercial framework establishment.

Required Qualifications

  • 6–8+ years of experience in Business Operations (BizOps), Sales and Revenue Operations, Management Consulting, or a Chief of Staff role supporting a high-growth GTM team
  • Practical experience using generative AI tools (e.g., LLMs, advanced prompting techniques, AI-driven search/synthesis tools) to accelerate your work
  • While not a software engineer, you are 'technically savvy'
  • You can navigate data structures and AI orchestration tools to build prototypes or initial solutions independently
  • Proven experience translating high-level corporate strategy into operational execution frameworks (OKRs, KPIs)
  • Outstanding written communication skills
  • You must be able to write clear, structured, and highly professional playbooks and memos
  • A track record of mapping complex, cross-functional processes, identifying root causes of friction, and redesigning workflows to improve cycle times
  • Strong understanding of GTM tech stacks (Salesforce, CPQ, workflow automation)
  • How to write clear business requirement documents (BRDs) for technical teams

Desired Qualifications

  • Experience in Fintech, Payments, or consumption-based (API) SaaS models
  • Direct experience building simple automation flows to optimize personal or team productivity

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