Strategic Operations Manager
On-siteSyracuse, New York, United States
Job Summary
Own research on specific product components and market landscapes, then identify and evaluate potential partners to shape partnership strategy. Consolidate executive content into cohesive presentations, prepare term sheets and financial models, and track deals to close contracts. Manage the CEO's calendar, triage emails, capture action items, and coordinate meetings and special events. Serve as the primary point of contact for building issues, order lab chemicals and supplies, log deliveries, and reconcile purchase orders with vendors. Track vendor action items, coordinate contract and NDA execution, and resolve billing discrepancies.
Required Qualifications
- Bachelor's degree in Business, Engineering, or related field
- 2–5 years of relevant experience in operations, administrative support, procurement/purchasing, or office coordination
Desired Qualifications
- MBA
- 2-5 years of experience in detailed market research and/or strategic projects
- Experience supporting senior leadership or C-suite executives
- Research and analytics experience using advanced AI and direct outreach
- Experience in a fast-paced startup or tech environment
- Self-starter with a proactive mindset and strong problem-solving skills
- Excellent researcher, able to learn and analyze quickly
- Strategic thinker with strong organizational skills, able to manage and track multiple projects simultaneously
- Exceptional attention to detail
- Excellent written and verbal communicator
- Strong interpersonal skills and ability to build positive relationships, including with external vendors and partners
- Flexible and adaptable, comfortable in a fast-paced, evolving environment
- Reliable, responsive, and able to take initiative with little direction
- Innate willingness to proactively contribute to the growth of a demanding, innovative and irreverent corporate culture
- Freakishly punctual and able to tenaciously and graciously manage upwards while working with creative and strong executives
- Trustworthy and discreet with confidential information
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and virtual collaboration tools (Zoom, Teams)
- Comfortable representing the company professionally with external suppliers and partners
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