Strategic Deal Coordinator
$46,700–$78,000 year
On-siteBritish Columbia, Canada or Toronto, Ohio, United States
Job Summary
Own the end-to-end execution of new business and renewal deals from Agree to Closed-Won, maintaining up-to-date pipeline information and resolving blockers to ensure timely closures. Lead pipeline review meetings with sales, account support, legal, and operations colleagues to escalate issues and update sales forecasts. Serve as the expert on the holistic order-to-cash process, tracking deal-level escalations daily in Salesforce and Chatter while ensuring accurate information exchange across teams. Obtain missing details such as Bill-to/Ship-to data and approvals, then provide feedback on process improvements to support the roll-out of Polaris and AI-driven enhancements. Manage multiple live deals simultaneously while coordinating across sales, legal, finance, and operations to drive revenue growth.
Required Qualifications
- Bachelor's degree in business, Finance, Marketing or a related field, or equivalent practical experience
- 2–3+ years in sales operations, deal desk, sales support, order management or a comparable coordination role, ideally in a B2B, SaaS or solutions environment
- Experience with Salesforce (or a comparable CRM)
- Solid working knowledge of the quote-to-cash / order-to-cash process
- Ability to manage multiple live deals simultaneously without losing track of status, owners or next steps
- Exceptional organizational and project-management skills, with exceptional attention to detail
- Excellent written and verbal English communication, and confidence coordinating across sales, legal, finance and operations
- Proactive problem-solver who chases blockers to resolution rather than waiting to be asked
Desired Qualifications
- Experience supporting inside, field or enterprise sales teams
- Familiarity with revenue-recognition principles and contract or order processes
- Advanced Excel and PowerPoint skills for reporting and stakeholder presentations
- Additional European languages
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