Strategic Communications Manager
RemoteUnited States
Job Summary
Lead a team of communications specialists by assigning work, setting priorities, and balancing workload against competing deadlines. Serve as the final reviewer and approver for all team deliverables to ensure quality, accuracy, and consistency before materials reach senior leaders or the client. Provide coaching, feedback, and professional development while managing team capacity and supporting hiring, onboarding, and retention. Establish and maintain editorial workflows, style guidance, and version control practices to ensure all content aligns with client style guides and federal plain language standards. Act as the primary communications point of contact for client leadership, managing expectations and escalations across stakeholders. Draft talking points, executive summaries, and briefings for federal senior leaders, translating complex messaging into plain language. Coordinate with subject matter experts to develop strategic messaging and execute the Communications Plan in collaboration with VA staff offices.
Required Qualifications
- 8 years of related communications experience
- 2+ years supervising, leading, or mentoring communications staff
- Bachelor's degree in related field
- Demonstrated experience managing team workload, review cycles, and delivery against firm deadlines
- Experience supporting complex projects and transformation efforts within the federal government
- Experience creating, executing and measuring success of strategic communications plans
- Comfortability with supporting complex client relationships
- Ability to obtain and maintain a public trust clearance
- Legal authorization to work in the U.S.
Desired Qualifications
- Strong critical thinking, analytical and time management skills
- Proven ability to organize, prioritize and work well with others
- Ability to communicate thoughts, ideas and solutions logically both written and orally
- Ability to stay calm under pressure and in a fast-paced environment
- Ability to receive feedback from senior-level clients and implement changes quickly and effectively
- Ability to get up to speed quickly on complex issues
- Desire to work in a fast-paced, rapidly evolving environment
- Demonstrated ability to give direct, constructive feedback and grow the capability of a team
- Experience supporting VA, VHA, or other federal health communications, including change management and field-facing messaging
- Familiarity with change management methodology such as PROSCI
- Familiarity with Section 508 accessibility requirements for published content
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