Strategic Business Operations Manager
$104,477–$135,000 year
On-siteNew York City, New York, United States
Job Summary
Prepare comprehensive strategy presentations and executive briefings for senior management, synthesizing complex business data into actionable insights. Lead workforce planning initiatives and resource allocation analysis to optimize team performance, while driving automation and AI implementation to streamline operations. Execute ad hoc management requests and special projects, providing rapid turnaround on critical business analysis and recommendations. Collaborate across the 10-person business management team and external partners to ensure seamless execution of divisional strategic initiatives. Develop and maintain key performance metrics and reporting frameworks that support data-driven decision making for the ES division.
Required Qualifications
- Proven experience in strategic planning, workforce management, and executive presentation development
- Advanced proficiency with data visualization and analytics tools such as Tableau, Power BI, or similar platforms
- Expert-level Excel and PowerPoint skills
- Demonstrated experience with AI-powered productivity tools (such as Claude, GitHub Copilot, or ChatGPT)
- AI-curious mindset for identifying process improvement opportunities
- Strong project management capabilities with ability to handle multiple ad hoc requests while maintaining high standards of accuracy and accountability
- Excellent written and verbal communication skills
- Experience presenting to senior leadership and cross-functional teams
Desired Qualifications
- Bachelor's degree in Business, Finance, Economics, or related field
- 6-8 years of experience in business operations, strategy, or financial service
- MBA or Master's degree in Business, Finance, Communications, or related field
- Specific coursework in strategic management or operations
- Experience within financial services or data/technology companies
- Understanding of enterprise software solutions and market intelligence platforms
- Strong marketing acumen
- Advanced communication skills, including experience in stakeholder engagement, internal communications, or marketing strategy development
- Familiarity with business process management tools (such as Appian, ServiceNow, or Microsoft Power Platform)
- Experience with workflow automation methodologies
- Previous experience working in matrix organizations
- Collaborating across global teams with a global mindset for diverse market perspectives
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