Strategic Account Manager
HybridSão Paulo, São Paulo, Brazil or Sao Paulo, São Paulo, Federative Republic of Brazil
Job Summary
Maintain client relationships with key target accounts to drive long-term organizational success and resolve issues ensuring customer satisfaction. Work with the Sales team to execute strategic account plans at named accounts while driving new business development through research, qualifying, and closing clients in your assigned territory. Continuously develop relationships with priority stakeholders to understand business issues and recommend value delivery, acting as a liaison between field and Global Accounts teams for new agreements and TCO commitments. Manage a pipeline of opportunities including renewals and share improvements, communicating activity and status to management. Participate in solution development efforts and engage supplier sales resources to create tailored solutions.
Required Qualifications
- High School Degree or Equivalent
- Bachelor's Degree preferred
- 5+ years proven sales experience in outside sales or 3+ years strategic account and/or sales management
- History of success maintaining and developing key relationships
- Knowledge of business and management principles involved in strategic planning, resource allocation, leadership techniques, production methods and coordination of people and resources
- Ability to understand where potential exists in assigned accounts and can recognize and create opportunities
- Excellent communication and interpersonal skills with an aptitude for building strong client relationships
- Strong negotiation and problem-solving skills
- Proficiency with CRM software and Microsoft Office
- Self-starter and able to work efficiently under pressure
- Experience in executing in a matrix organization managing multiple stakeholders and projects
- Ability to travel up to 25%
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