Strategic Account Manager - VT
On-siteBurlington, Vermont, United States
Burlington, Vermont, United StatesOn-siteFull TimeBachelors DegreeStartup
Full TimeBachelors DegreeStartup
Job Summary
Manage and grow key client accounts by developing strategic account plans, identifying new business opportunities, and collaborating with internal teams to ensure client satisfaction. Act as an IT advisor for clients, utilizing strong communication and negotiation skills to engage technical staff, office management, and C-suite executives. Analyze data to make strategic recommendations while managing multiple priorities, calendars, and deadlines. This full-time hybrid role requires extended computer use, frequent in-person client visits, and a base pay plus commission structure.
Required Qualifications
- Account management, sales, and Client Relationship Management (CRM) skills (3+ years experience)
- Strategic planning and business development skills, especially as it relates to Information Technology
- Excellent communication, presentation and negotiation skills, with all ranges of client contacts, including (but not limited to) technical, office management and C-suite
- Excellent customer service skills
- Ability to analyze data and make strategic recommendations
- Ability to multi-task, organize, manage multiple priorities, and manage a calendar, as well as deadlines
- Ability to learn new concepts, applications and practical application of technologies quickly
- Experience in IT services or related industry
- Proficiency in CRM software and Microsoft Office suite
- Bachelor's degree in Business Administration, Marketing, or relevant field (Recommended)
Desired Qualifications
- Certifications in industry or technology-relevant are a plus
- Entrepreneurial background is a plus
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