Strategic Account Manager
$187,500–$187,500 year
HybridPittsburgh, Pennsylvania, United States
Job Summary
Establish Ivalua as a trusted advisor to key customers in North EMEA by consulting on their digital transformation roadmaps and advising on solution automation, transparency, and accountability. Ensure optimal adoption of Ivalua's solutions to deliver greater ROI while collaborating with Customer Success, Professional Services, and implementation partners to develop value propositions for additional software modules. Identify internal champions and build relationships across all levels within the customer's organization to drive up- and cross-sales growth. This role carries an annual software subscription booking target within a hybrid working model (3 days in the office per week).
Required Qualifications
- Experience in customer facing roles either as Consultant, a Strategic Account Manager or Services Delivery
- Keen understanding and demonstrated experience in navigating large, complex organizations
- Knowledge of procurement industry practices, technology and what it takes to make technology implementations successful
- Possesses the ability to work collaboratively with internal teams and client teams
- Detail oriented and able to recognize the needs of others
- Possess the ability to be a listener and make people feel heard
- Skills to be a mediator when necessary
- Strong executive presence with the ability to command the room and drive discussions towards positive outcomes
- Excellent communication skills in English is a must
- Ideal background as a consultant, in delivery or a strategic account manager in the procurement digitalization space
Desired Qualifications
- Preferred University degree in Business Administration, Marketing, or similar, or equivalent experience with proven sales skills
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