Strategic Account Manager
$100,000–$200,000 year
On-siteSan Diego, California, United States
Job Summary
Own, grow, and manage a focused pipeline of direct Tier-1 retail clients ranging from 100 to 1,000+ stores. Identify and develop new opportunities within both prospective and existing customers while navigating complex capital budgeting processes to close large-scale deals. Use HubSpot CRM for prospecting, forecasting, and activity tracking, and build market awareness through LinkedIn and social channels. Deliver persuasive, value-driven presentations to VP-level executives and collaborate with CPG brands to move opportunities from trial to rollout. Partner with internal teams including Sales Engineering, Client Success, and Project Management to deliver exceptional sales support.
Required Qualifications
- Experience managing projects and advancing large sales opportunities
- Ability to deliver persuasive, value-driven presentations to VP-level executives
- Experience navigating complex capital budgeting processes
- Experience collaborating with internal teams including Sales Engineering, Client Success, and Project Management
- Experience using HubSpot CRM for prospecting, forecasting, and activity tracking
- Experience building market awareness and customer engagement through LinkedIn and other social channels
- Experience identifying and developing new opportunities within both prospective and existing customers
- Experience owning, growing, and managing a focused pipeline of direct Tier-1 retail clients
- Experience with Tier-1 retail chains ranging from 100 to 1,000+ stores
- Experience with deal sizes ranging from $500K to $3M
- Experience leading strategic, enterprise-level sales cycles
- Experience closing large-scale deals
- Experience collaborating with CPG brands to move opportunities from trial to rollout
- Experience working with retail brands like Walgreens, Walmart, TJX, Lowe's, Safeway, and Dick's Sporting Goods
- Experience in the retail industry
- Experience in customer engagement and loss prevention technology
- Experience in in-store retail experiences
- Experience in AI-driven customer engagement solutions
- Experience in protecting profitability
- Experience in reducing shrink
- Experience in high-value relationships
- Experience in polished communication and presentation skills
- Experience in creative problem-solving
- Experience in connecting technology solutions to measurable business outcomes
- Experience in being adaptable, confident, and persistent when faced with challenges
- Experience in being a great listener who can turn customer needs into actionable solutions
- Experience in Eastern U.S. location (preferable)
Desired Qualifications
- Experience in the retail industry (implied by 'competitive, motivated professional who loves to win and helps others succeed' and 'exceptional relationship-builder')
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