Strategic Account Manager
On-siteCharlotte, North Carolina, United States
Job Summary
Manage and grow a portfolio of strategic accounts by developing account plans that support revenue growth, margin improvement, and share expansion. Build relationships with customer decision-makers, lead business reviews, and identify new opportunities aligned with Forte Components' growth strategy. Develop pricing recommendations using margin and market data, negotiate terms, and maintain an active pipeline of opportunities. Provide monthly forecast updates, analyze sales performance with Excel and Power BI, and partner cross-functionally with Finance, Product, and Operations to resolve commercial issues. Conduct regular local customer visits to strengthen engagement and monitor competitor activity.
Required Qualifications
- Bachelor's degree in business, Marketing, Supply Chain, or related field
- Minimum 5 years of B2B sales, strategic account management, business development, or commercial experience
- Proven ability to grow customer accounts, develop new business, and manage complex B2B relationships
- Strong analytical skills with proficiency in Microsoft Excel, pricing models, sales reports, customer data, and margin analysis
- Experience with CRM, forecasting, ERP, and reporting tools
- Microsoft Dynamics CE and Power BI
- Strong written and verbal communication, presentation, negotiation, and relationship-building skills
- Ability to manage multiple priorities, make sound decisions, and move work forward independently
Desired Qualifications
- Experience in manufacturing, building materials, industrial products, distribution, or related industries
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