Strategic Account Manager
$50,000–$100,000 year
On-siteRichmond, Virginia, United States
Job Summary
Support sales and operations for Service Project and Service Agreement opportunities by performing estimating activities for commercial mechanical service projects, including equipment replacements, retrofits, and installations. Develop trusting relationships with customers, identify their objectives, and analyze needs to recommend modifications and repositioning agreements during renewal processes. Manage customer relationships and expectations while leveraging knowledge of HVAC, plumbing, and electrical systems to grow accounts. Base salary ranges from $50k to $100k with commission opportunities, and OTE for the first year is expected to reach $150k.
Required Qualifications
- Mechanical Engineering degree or 2 + years mechanical experience (HVAC, plumbing, or electrical)
- Skillful listener, with excellent communication, interpersonal, and customer service skills
- Proficiency with MS Office, CRM systems, and Internet use
- Client management skills; able to manage customer relationships, perceptions and expectations
Desired Qualifications
- If you have knowledge of the mechanical (HVAC, plumbing and electrical) commercial service industry, or a mechanical engineering background/education and looking for a great challenge, we encourage you to apply
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