Strategic Account Lead
On-siteSan Francisco, California, United States
Job Summary
Own end-to-end account leadership for Firmus's largest GPU capacity customers, acting as the primary commercial point of contact and executive-level relationship owner. Translate customer AI compute roadmaps into structured, multi-year Gigascale GPU capacity commitments, working closely with capacity planning and network engineering teams. Lead deal structuring and negotiation for large, complex, multi-hundred-million to billion-dollar contracts, including pricing, terms, delivery milestones, and expansion rights. Own the executive governance cadence for each account by running quarterly and executive business reviews with customer and Firmus leadership to keep commitments visible at the highest level. Drive the evolution of account coverage from shared pods toward dedicated, single-customer pods as individual account requirements and scale justify a fully dedicated team. Identify and execute account growth opportunities as customer compute needs scale while maintaining clear executive reporting on strategic account health, pipeline, and capacity utilization.
Required Qualifications
- 10 + years in strategic account management, enterprise/complex sales, or commercial leadership in cloud infrastructure, data centre, semiconductor, or AI compute markets
- Direct experience selling, negotiating, or managing large-scale GPU/compute capacity contracts
- ideally with a hyperscaler, neocloud, or AI infrastructure background
- Demonstrated ability to manage $500M+ commercial relationships
- ideally with exposure to Billion $ + scale accounts
- Strong technical fluency in GPU infrastructure
- able to speak credibly to customers on capacity planning, deployment timelines, networking architecture, and power and data centre constraints
- Track record of operating with significant autonomy in ambiguous, high-growth environments
- Comfort operating as a senior individual contributor, owning outcomes end-to-end without a direct reporting team
- Location: San Francisco Bay Area, CA, US
- Employment Basis: Full-time
Desired Qualifications
- manage $500M+ commercial relationships
- ideally with exposure to Billion $ + scale accounts
- Direct experience selling, negotiating, or managing large-scale GPU/compute capacity contracts
- ideally with a hyperscaler, neocloud, or AI infrastructure background
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