Strategic Account Director
RemoteUnited States or Vienna, Virginia, United States
Job Summary
Establish strong client relationships and grow business through increased volumes, cross-selling products, and adding tests or divisions. Team with Client Success to ensure high satisfaction and maximize renewals while acting as the internal liaison for deliverables. Generate demand by articulating value through services and solutions, managing quotes, and overseeing contract reviews, amendments, and expiring agreements. Champion sales tools and methodology to manage accounts, opportunities, and forecasts, providing support for proposal writing and content. Track churn and growth rates, conduct risk assessments, and manage routine communications regarding new products and events. Work with Psychometrics, Operations, and Product teams to manage new scopes of work and communicate proposals.
Required Qualifications
- Proven experience in a Sales or Account Management role
- Ability to flourish in a fast passed environment
- Experience with Salesforce and other sales productivity tools (such as Gong, LinkedIn Navigator)
- Experience with sales methodologies (such as Challenger, MEDDPICC, Miller Heiman Strategic Selling, SNAP, SPIN)
- A proven track record and demonstrated success selling and consulting on solution platform/ SAAS / Cloud enterprise class software and services to enterprise class companies
- Outstanding relationship and rapport building abilities
- The ability to multi-task, prioritize, and balance time across clients, multiple partner relationships and internal initiatives on a daily basis while maintaining a profound attention to detail
- Able to discern the difference between situations that require escalation, those that require immediate attention without escalation, and those that are important but not immediate
- Strong business acumen, problem-solving skills, and strategic foresight
- Advanced written and verbal communication skills
- Up to 20% travel
Desired Qualifications
- Challenger experience is a plus
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.