Store Team Lead
On-site · Ingolstadt, Bavaria, Germany
Job Summary
Store Team Lead overseeing opening/closing procedures, educating team members on products and promotions, and driving daily sales targets. Responsibilities include coordinating and delegating store activities, learning and assisting in multiple store departments (customer service, product knowledge, visual presentation, stock room management), managing POS usage, stock replenishment, pricing/markdowns, promotions, and loyalty programs, while maintaining cleanliness and recovery standards. Leads by example to improve KPIs through sales-driven techniques and adheres to Crocs Asset Protection policies and procedures.
Required Qualifications
- 2 – 3 years of total retail experience; with a preference for candidates with previous store leadership roles
- Flexibility in work schedule, including availability for nights, weekends, holidays and extended hours, with regular attendance being essential
- A genuine excitement for retail and sales, with a passion for creating memorable shopping experiences for all consumers.
- Strong communication and interpersonal skills, building rapport with consumers and team members alike.
- A proactive approach to completing tasks efficiently.
- A commitment to representing Crocs as a proud brand ambassador, embodying the brand’s values and helping drive its success.
Desired Qualifications
- 2 – 3 years of total retail experience
- previous store leadership roles preferred
- flexibility in work schedule including nights, weekends, holidays and extended hours
- strong communication and interpersonal skills
- proactive approach to completing tasks
- commitment to representing Crocs as a brand ambassador
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