Store Supervisor (Full-Time)
On-siteLaSalle, Québec, Canada
Job Summary
Ensure high-level customer service across assigned departments including cash, softgoods, hardgoods, and grocery by overseeing daily operations and resolving complaints professionally. Train associates on policies, procedures, and systems such as SKU management, pricing, and RF unit usage while supervising team collaboration. Manage merchandise by completing ordering, replenishment, and inventory activities like cycle counts, and lead merchandising efforts. Execute the GT System standards, maintain health and safety protocols, and enforce loss prevention and compliance for tobacco and lottery sales. Open and close the store on a rotating basis while providing scheduling input to the Store Owner/Manager.
Required Qualifications
- Proven motivator / team leader
- Ability to work independently and as part of a team
- Effective customer service, communication and interpersonal skills (with employees, customers, vendors, other third party)
- Exceptional planning and organizational skills
- Strong merchandising and analytical skills
- 1-3 years retail management experience or equivalent Giant Tiger experience as a keyholder
- Must be legally authorized to work in Canada and maintain authorization for the duration of employment
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