Store Shift Lead
On-siteCulpeper, Virginia, United States
Job Summary
Oversee daily convenience store operations by leading a team of associates, assigning tasks for stocking, cash handling, and customer service, and ensuring strict adherence to safety and company policies. Manage opening and closing procedures, including cash drawer reconciliations, inventory checks, and product display maintenance to drive sales and minimize loss. Train new employees, resolve customer and staff conflicts, and complete shift reports tracking sales performance and operational issues. Maintain a clean, organized environment while following health and safety standards, emergency protocols, and local regulations. Work extended shifts standing for up to eight hours, lifting up to 50 lbs, and rotating through various departments including cold storage areas.
Required Qualifications
- High school diploma or equivalent
- At least 1-2 years of experience in a retail or convenience store environment
- Some supervisory or leadership experience
- Ability to stand extended periods (up to 8 hours) during shifts
- Capable of lifting boxes and products, maximum 50 lbs., frequently 10-25 lbs., and carrying items across the store
- Ability to bend, squat, and reach for products on shelves, both high and low
- Ability to climb a ladder as needed
- Ability to walk throughout the store and between departments regularly
- Ability to handle cash, operate registers, and bag items efficiently
- Ability to work in cold environments, including freezers and refrigerators
- Mental focus and stamina to perform physical tasks consistently and efficiently throughout the shift
- Ability to handle emergency situations
- Ability to work alone, with minimal supervision, during overnight shifts
Desired Qualifications
- Additional education in business, management, or retail
- Previous experience in cash handling, inventory management, and customer service
- Basic knowledge of point-of-sale (POS) systems, inventory software, and scheduling tools
- Familiarity with basic office software (e.g., Word, Excel)
- Food Handler Certification or similar certification for handling food, especially if the store sells prepared food items
- Alcohol Service Certification (where applicable) for stores selling alcohol and tobacco
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