Store Parts Professional
$42,640–$42,640 year
On-site · Depew, New York, United States
Job Summary
Store Parts Professional provides prompt, courteous service in-store/over the phone or at the dealer’s shop, looks up parts in catalogs or POS, processes orders with high accuracy, and assists customers with technically detailed questions. Requires ASE Parts Specialist (automotive) certification, a High School Diploma or equivalent, ability to operate the POS system and catalog, and strong communication/organizational skills. Responsibilities include advising customers on parts, maintaining product knowledge, ensuring accurate part selection using part numbers/line codes, handling stock orders and inventory/display upkeep, contributing to sales practices, and maintaining customer satisfaction in a fast-paced retail environment. Benefits include health plans, 401(k), paid time off, tuition reimbursement, and wellness programs. Location: Depew, NY, USA; on-site role with standard retail hours.
Required Qualifications
- High School Diploma, or equivalent, required
- Be ASE Parts Specialist (automotive) certified
- Ability to operate a vehicle with manual transmission
- Able to understand and recognize part numbers and line codes quickly
- Able to work retail hours at any store location as assigned
- Functional literacy to operate POS and catalog systems
- Strong communication and organizational skills
- Customer service mindset and ability to handle fast-paced environment
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