Store Operations Support Specialist
On-site · New York City, New York, United States
Job Summary
Lead and conduct operations assessments across US Domino’s stores, evaluating product, service, image, food safety, team member safety, and technology/innovation; provide hands-on training during assessments; ensure compliance with DPZ standards across stores; evaluate stores in assigned area, travel as needed, and collaborate with franchisors, marketplace trainers, and stakeholders to develop targeted training and improvements; participate in onboarding and special programs (Domino’s Pizza Prep School, onboarding of franchisees and specialists), gather and provide data upon request, and support new product launches; maintain proactive communications with WRC, franchisees, and marketplace leaders, and use available reports/data to plan store visits; requires travel and weekend availability and strong coaching, communication, and organizational skills.
Required Qualifications
- High School Diploma required
- Minimum 1-year General Management experience at Domino’s Pizza store, 2 years preferred
- Experience coaching and developing team members
- Ability to travel 75-85%, including overnight travel
- Strong interpersonal, time management and organizational skills
- Excellent communication including verbal, written and presentation skills
- Proficient in leveraging technology and innovation in stores to drive operational performance
- Ability to work independently and be results oriented
- Thorough understanding of Domino’s Pizza standards, policies, and procedures
- Appropriate level of computer and technology skills (Microsoft office)
- Willingness to work 3-4 weekends per month
- Recommendation from Franchisee, Director of Corporate operations or equivalent
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