Store Manager
$74,800–$102,900 year
On-siteElmira, New York, United States
Job Summary
Oversee all aspects of store operations to boost sales, control expenses, and minimize shrink and damages, including merchandise presentation, backroom, cash office, customer service, markdowns, scheduling, shipping, and receiving. Recruit, train, develop, and manage a large team of Associates and Assistant Managers while acting as a role model to ensure their readiness for promotion. Develop and implement creative plans to increase store sales and suggest recommendations to the District Manager on merchandise mix, inventory levels, and customer demographics. Focus staff on Loss Prevention priorities and ensure compliance with company programs, procedures, and policies to minimize risk and expenses. Review store reports, conduct walkthroughs, audits, and hold program meetings with Associates to ensure every customer has a positive shopping experience. Maintain high standards in customer service and merchandise presentation while developing and communicating action plans for store initiatives.
Required Qualifications
- A minimum of 3-5 years of retail experience as a Store or District Manager in dynamic, high-volume environments
- Proven ability to manage, develop, and motivate a large team
- Strong interpersonal, communication, and follow-through skills
- Strong leadership skills focused on collaboration, problem-solving, and empowering diverse teams to make effective decisions
- Outstanding organizational and communication skills
- Adept at mentoring and providing feedback
- Comprehensive knowledge of store operations, including customer service, merchandising, people management, health and safety, and loss prevention
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