Store Manager, The Shops at Santa Anita

As Store Manager at LOFT in The Shops at Santa Anita, lead the customer and associate experiences in the store, driving a profitable business by focusing on customer experience, operational performance, visual standards, and community engagement. You will coach the team to reach their potential, ensure a welcoming experience for customers and associates, and use technology to provide a seamless omnichannel shopping experience. Responsibilities include hiring and building an effective store team through training and talent development; creating an inclusive store environment; developing strong operational dynamics to achieve store goals; promoting in-store community events and philanthropic partnerships; using tools and reporting to oversee profitability, budgeting, and payroll; and analyzing reporting to develop short- and long-term retail plans. The role requires 2+ years of retail Store Manager or service industry experience (preferred) and strong leadership, interpersonal, and communication skills, a hospitality mindset when engaging with customers and associates, and proficiency with POS systems and business acumen for strategy execution. Benefits include medical, dental, vision, 401(k), PTO and holidays, merchandise discounts, professional development, and advancement opportunities across brands; equal employment opportunity statement and accommodation info are provided.