Store Manager
$70,000–$114,000 year
On-site · New York City, New York, United States
Job Summary
Store Manager at Coach (Tapestry) responsible for leading store performance, driving sales, profitability, and a vibrant store culture. Responsibilities include coaching and developing a diverse, high-performing team; executing strategic business plans; delivering exceptional customer experiences through clienteling; resolving customer concerns with empathy; overseeing operations including inventory management, payroll, and loss prevention; maintaining brand standards in visual merchandising and store presentation; optimizing staffing and scheduling; serving as a brand ambassador in the community; and collaborating with corporate partners. Requirements include 1–6 years of leadership experience in retail or service industries (luxury/fashion a plus), strong business acumen, excellent communication, proficiency with retail systems, and a passion for delivering best-in-class customer experiences.
Required Qualifications
- 1–6 years of leadership experience in retail or service industries; luxury or fashion background is a plus
- A combination of education and experience will be considered
- Strong business acumen with a focus on results and operational excellence
- Exceptional communication and interpersonal skills that foster trust and clarity
- Proficiency in Microsoft Office; experience with retail systems like labor management, inventory, and sales reporting tools
- Knowledge of fashion trends and competition in the market place; curiosity for digital engagement and social media
- A collaborative spirit and the ability to build strong vendor and community relationships
- Ability to work in a fast-paced environment, Strong English language proficiency
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