Store Manager
On-siteNashville, Tennessee, United States
Job Summary
Manage store operations, sales, and compliance to achieve income and profit targets while operating with high autonomy. Drive sales performance to meet budget objectives, analyze monthly trends including competitor data, and proactively identify opportunities for improvement. Oversee daily merchandise requests, shipments, and inventory levels to maximize full-price selling and align with new launches. Lead the team on the sales floor to ensure superior customer service, execute visual merchandising standards, and maintain brand guidelines. Build partnerships with Home Office and distribution teams to resolve issues effectively. Promote brand awareness through community outreach and events, monitor CRM reporting for customer data, and follow up on key performance indicators.
Required Qualifications
- Bachelor's degree in a related field preferred, or equivalent combination of education and relevant experience
- 3-5 years of retail management and operational experience, with demonstrated leadership responsibility
- Ability to demonstrate sound judgement and accountability, with the ability to act confidently as the primary onsite decision maker
- Proven ability to manage competing priorities in a fast-paced, results-driven environment
- Strong analytical skills, including the ability to review sales reports, identify business trends, and respond quickly to the needs of the business
- Track record of delivering exceptional customer experiences that build brand loyalty and drive measurable results
- Solid business acumen with awareness of industry trends and competitive landscape
- Passion for the fashion industry and enthusiasm for the brand, including an appreciation of its British heritage and design aesthetic
- Ability to operate effectively under remote leadership while maintaining strong communication and execution standards
- Strong verbal and written communication skills, with the ability to build effective working relationships across teams
- Highly organized and results-oriented, with a demonstrated ability to take initiative, drive performance, and maintain accountability
- Proficiency in Microsoft Office applications including Word, Excel, PowerPoint, and Outlook
- Flexibility to work a retail management schedule, including evenings, weekends, holidays, and occasional off-hours as needed
- Ability to stand and walk for extended periods of time
- Ability to lift, carry, and move merchandise up to 50lbs
- Frequent bending, kneeling, reaching and other physical movements required for stocking, organizing and visual merchandising
- Manual dexterity and hand-eye coordination to hang and fold garments, attach tags, and operate POS system, as well as perform other tasks requiring fine motor skills and attention to detail
Desired Qualifications
- Experience with Shopify POS ideal
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