Store Manager
$80,000–$94,000 year
On-siteSan Jose, California, United States
Job Summary
Ensure a world-class customer experience by utilizing a proven sales process to discover unique sleep needs and lead customers through Sleep Number product selections. Build relationships with customers and team members by proactively communicating product features, promotional information, and store procedures while providing timely follow-up and employee coaching. Lead store operations, recruiting, management, training, and sales functions to ensure productivity, policy compliance, and team effectiveness. Demonstrate a tenacious drive for results by holding self and team accountable for exceeding sales goals and becoming trusted "Sleep Experts." Typical retail hours include evenings and weekends, with a flexible schedule.
Required Qualifications
- 3+ years of proven sales management or team leadership experience
- track record of meeting and exceeding goals
- Prior success recruiting, training, engaging and retaining top talent
- Adept at using technology required for store operations (e.g., POS systems) and sales presentations (e.g., interactive demonstrations, iPad)
- Must be authorized to work in the United States
- able to demonstrate English language proficiency
- Minimum H.S. diploma or equivalent
Desired Qualifications
- experience in a high-end/specialty environment
- technology engagers and early adopters
- Additional education and training
- Second language skills
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