Store Manager
$100,000–$115,000 year
On-siteChandler, Arizona, United States
Job Summary
Oversee all store operations including sales, office, and shop areas while ensuring compliance with company policies and standards. Directly maximize sales growth through customer engagement, floor direction, peer coaching, and mentoring staff to utilize sales techniques. Manage the full recruitment, hiring, development, and retention of store personnel, handling performance management, compensation, and separations. Supervise the Visual Merchandiser to maintain merchandise availability and standards, and coordinate rotating opening and closing shifts for the management team. Monitor store appearance, safety protocols, and property maintenance while facilitating regular team meetings. Resolve escalated customer and team issues, ensuring evening and weekend availability is maintained.
Required Qualifications
- A minimum of 3 years of experience managing, leading, developing, training, and/ or supervising others
- Evening and weekend availability
- Direct knowledge of selling techniques and practices
- demonstrated skill in presenting features and benefits of unique products
- Experience providing a high level of customer service
- Capable of resolving escalated issues arising from customer or team interactions
- Excellence in written and spoken English
- Minimum of a high school diploma or equivalent
Desired Qualifications
- Prior experience with jewelry sales
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