Store Manager (Self Storage)
$41,600–$48,640 year
On-site · Springfield, Virginia, United States
Job Summary
Store Manager at SecureSpace Self Storage leads store operations with a focus on driving unit rentals and customer satisfaction. Responsibilities include promoting rentals and moving supplies, guiding customers through the rental process, proactively contacting potential clients for moving dates, managing past-due tenants and lien/auction processes, ensuring security, cleanliness, and upkeep of the property, performing routine inspections, handling light maintenance and gardening, and coordinating with Area/District Managers. The role requires strong customer service, sales skills, and familiarity with Microsoft Word and Excel, and includes occasional travel to other nearby locations. Flexible, five-day work week (Tuesday–Saturday) with scheduling input from the manager and a retention bonus program.
Required Qualifications
- Minimum (1) year of experience in storage, retail, or hospitality
- Strong use of the English language in verbal and written communication
- Customer service mindset
- Proficient in Microsoft Word and Excel
- Identifies potential maintenance, safety, and fire issues
- Operates roll-up doors for storage units. Willing to travel occasionally to another location for scheduled shifts.
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