Store Manager (Sales, Customer Service)
$55,000–$150,000 year
On-site · Longview, Washington, United States
Job Summary
Store Manager leads a team of sales professionals, delivering exceptional customer experience and driving results in an insurance brokerage environment. Responsibilities include overseeing team performance, coaching and mentoring staff, building relationships with new and existing customers, handling customer service issues, and ensuring store operational excellence. The role favors candidates with a Personal Lines or Property and Casualty license (preferred), bilingual English/Spanish (preferred), and a 2- or 4-year college degree or equivalent experience. Strong ethics, fiduciary duty, leadership, and communication skills are essential for advancement.
Required Qualifications
- Personal Lines or Property and Casualty license (preferred, not required)
- Bilingual in English and Spanish (preferred)
- A 2- or 4- year college degree, or equivalent combination of education and experience
- Previous experience leading, coaching, and mentoring successful sales teams
- Strong understanding of fiduciary duty with high levels of integrity and ethics
- Ability to build lasting relationships with customers and team members
- Excellent written and verbal communication skills
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