Store Manager (Sales, Customer Service)
$65,000–$120,000 year
On-siteRedwood City, California, United States
Job Summary
Lead the sales team's daily performance and targets while expanding business by building relationships with existing customers to meet production and active customer goals. Coach members of the sales team to deliver consistent customer care, oversee operational targets, and monitor performance. Assist with escalated customer service issues and questions that may arise. Execute all aspects of Store Operational Excellence (SOE). This role drives the business for Confie, one of the largest privately held insurance brokers in the United States, ranked the #1 Personal Lines Leader. The position offers substantial financial rewards through unlimited commission and lucrative incentive plans, with no cold calling required as the store relies on high-volume inbound leads and walk-in traffic.
Required Qualifications
- 2 or 4 year college degree or equivalent of experience/education
- Previous experience leading, coaching, and mentoring sales teams
- Understanding of fiduciary duty and maintaining high levels of integrity and ethics
- Ability to build relationships with sales customers
- Ambitious professional motivated by opportunity for advancement
- Excellent written and verbal communication skills
Desired Qualifications
- Personal Lines or Property and Casualty license preferred (but not required)
- Bilingual in English and Spanish preferred
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