Store Manager
On-siteOregon, United States or Oregon, Ohio, United States
Job Summary
Provide customer service leadership and direction for the entire store team while ensuring all employees follow Company policies and maintain a clean, organized appearance. Execute merchandising and marketing programs with planogram integrity, maximize sales through staff education, and monitor transactions for accuracy. Rotate foodservice products to ensure freshness, complete store reports and performance appraisals timely, and respond quickly to emergencies for safety and security. This salaried exempt role requires a 50-hour work week, availability for weekends and evenings, and the ability to lift up to 50 pounds occasionally.
Required Qualifications
- 50-hour work week requirement
- Previous supervisory experience preferred
- Retail / Customer service experience
- Completion of the Assistant Store Manager Training program and other relevant Company required training programs and required certifications
- Good understanding of Company systems and technology
- Excellent communication skills and the ability to research and resolve issues
- Knowledge of retail business management practices
- Knowledge of all types of store transactions and related programs
- Knowledge of ways to handle customer and employee injuries, incidents and accidents
- Ability to occasionally lift of objects up to 50 pounds
- Ability to frequently lift objects up to 10 pounds
- Ability to rarely perform repeated climbing and fine hand manipulations
- Ability to occasionally perform repeated squatting/kneeling/stooping, twisting and pushing/pulling
- Ability to frequently perform repeated bending and reaching
- Ability to continuously perform repeated simple hand grasping
- Ability to work in intermittent temperature for short periods of time, e.g., outside at the pumps and in the cooler
- Ability to stand for an entire shift if/as required
- Available to work a variety of shifts and/or days of the week consistent with the demands of the retail environment which includes weekends, evenings and other high activity periods
- Has necessary means to conduct area pricing surveys
- High School Diploma or GED
Desired Qualifications
- Exhibits strong leadership qualities and a desire to succeed
- Serves as coach to employees by modeling appropriate workplace behavior
- Interacts positively with employees by seeking input and providing appropriate feedback
- Seeks opportunities for employees to develop skills
- Identifies and attracts outgoing, customer focused individuals to build a customer driven workforce
- Understands, actively demonstrates and promotes the principles of the customer service initiatives
- Creates excitement around Company initiatives in order to drive sales goals
- Empowers employees to make non-personnel related decisions in absence of immediate Manager
- Fosters a work environment where good performance is recognized and rewarded
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