Store Manager
$70,000–$75,000 year
On-siteNew York, United States
New York, United StatesOn-siteFull Time$70,000–$75,000 yearLarge
Full TimeLarge
Job Summary
Oversee daily studio operations for Station 12, ensuring a clean, safe, and celebratory environment while driving sales and revenue growth. Lead, coach, and develop a team of Nurse Piercers and Sales Associates, managing schedules, recruiting, and fostering an inclusive culture aligned with Rowan's safety standards. Handle customer inquiries, manage inventory and visual merchandising, and prepare performance reports to meet financial targets. Work flexible shifts including weekends and holidays in a fast-paced setting, utilizing POS systems and Google Suite.
Required Qualifications
- Proven experience in a retail management role for 3-5 years
- Proven strong leadership skills with the ability to inspire, motivate and develop a team
- Customer-obsessed, you love being on a selling floor with your team leading by example and delivering exceptional, memorable customer experiences
- Proven track record of driving sales and optimizing store profitability
- Excellent customer service skills with a passion for creating memorable experiences
- Ability to work a flexible schedule, including weekends and holidays
- Thrives in a fast-paced environment, able to adapt to multiple priorities while ensuring daily expected standards and financial goals are met
- Comfortable using technology, software systems and POS
- Deep understanding of retail operations, including inventory management and visual merchandising
- Strong organizational and multitasking abilities
- Excellent verbal and written communication skills
- Proficient working in Google Suite (Calendar, Gmail, Sheets, and Documents)
- Analytical skills, including basic retail math, calculating inventory on-hands, tracking sales
- The ability to lift up to 25 pounds
- Standing for a full 8-hour shift
Desired Qualifications
- Jewelry experience a plus
- Knowledge of health and safety regulations, particularly related to piercing, is a plus
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