Store Manager
On-siteRichmond, California, United States
Job Summary
Lead all aspects of store operations by staffing, training, and developing leadership teams to deliver sales and profit results. Manage Stockroom, Front End, and Sales Floor functions to ensure timely merchandise flow, proper receiving, and expense control through best practices. Analyze store reports to evaluate controllable expenses and address variances to company standards with appropriate action plans. Recruit, hire, and train Assistant Managers, Area Supervisors, and Associates while reducing turnover through incentive programs and retention tools. Supervise retail associates across registers, customer service desks, and the sales floor to execute customer service and merchandise presentation programs. Maintain a safe, secure, and clean environment by enforcing safety policies, emergency procedures, and loss prevention training. Lead the annual inventory process, manage payroll administration, and ensure compliance with all state, local, and federal regulations. Work evenings and weekends to support business objectives.
Required Qualifications
- Five or more years of Store management experience in a retail environment
- Must maintain a high level of Customer service
- Must demonstrate the ability to lead, manage, motivate and communicate positively to Store Associates at all levels
- Ability to train, coach and develop Associates at all levels
- Ability to organize and prioritize tasks necessary to accomplish goals, develop a schedule to complete tasks and execute to achieve results
- Fluency in English
- Must exercise considerable independent judgement and discretion
- Ability to work evenings and weekends
- Ability to use all Store equipment, including PDTs, registers and PC as required
- Ability to spend up to 100% of working time standing, walking, and moving around the Store
- Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop
- Ability to occasionally push, pull and lift more than 25 lbs
- Ability to perform basic mathematical calculations commonly used in retail environments
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