Store Manager
On-siteOregon, United States or Oregon, Wisconsin, United States
EXPIREDOregon, United States or Oregon, Wisconsin, United StatesOn-siteFull TimeLarge
Full TimeLarge
Job Summary
Oversee store operations by managing profitability, P&L, human resources, and marketing while ensuring Papa Murphy's standards are met. Inspect prep areas and equipment for sanitary compliance, monitor inventory and vendor deliveries, and construct production charts to optimize food and labor costs. Assist at front-of-house stations to maintain 5-minute pizza assembly times and resolve guest concerns professionally. Recruit, train, and evaluate team members, prepare weekly schedules, and reconcile cash procedures and promotion coupons. Work 45-48 hours per week in full uniform, adhering to federal and state labor laws.
Required Qualifications
- At least High school diploma or general education degree (GED)
- 1-5 Years previous supervisory and QSR management experience
- Must be able to pass criminal background and credit history check
- Requires utmost integrity, honesty, and strong leadership
- Requires excellent customer service skills and ability to handle various customer complaints with ease
- Basic computer skills, including MS Word, Excel, Outlook, Internet, and POS
- Requires basic reading and math skills, including weights and measurements
- Must be able to stand on a hard surface for long periods of time
- Able to regularly lift and/or move 25-30 pounds
- Must be able to bend, stoop, and kneel
- Must be able to use hands to finger, handle, or feel; reach with hands and arms
- Must effectively manage people
- Requires good written and oral communication skills
- Requires basic math skills, along with knowledge of store financials, P & L's, break-even analysis, food cost analysis, labor cost analysis and other financial information relative to store operations
- Ability to maintain regular attendance
- Requires flexibility to cover shifts in the event of absent employees
- Able to maintain safe standards for front and back of house
- Minimum Age 18+ years old
- Must be at the store in full uniform and ready to begin work at scheduled time
- Work 45-48 hours per week
- Maintains a professional appearance at all times by wearing clean and wrinkle-free Papa Murphy's uniform
- Ensures that Papa Murphy's standards for operations are met in the store
- Inspects prep areas and kitchen utensils and equipment to ensure sanitary standards are met in accordance with Papa Murphy's and local health department standards
- Responsible for communication with guest, resolving guest concerns with the utmost professionalism, maintaining total guest satisfaction
- Responsible to track and reconcile all promotion coupons and gift certificates, and balancing them with the daily sales report
- Responsible to be at the store in full uniform and ready to begin work at scheduled time, and work 45-48 hours per week
- Maintains a professional appearance at all times by wearing clean and wrinkle-free Papa Murphy's uniform and ensures that all team members maintain the same image
- Responsible for monitoring cash procedures in the store and ensuring accuracy of bank deposits, cash drawers, and justifies all cash variances, strictly adhering to the PMI Cash Handling and Deposit Agreement
- Responsible for recruiting, interviewing and staffing their store with adequate levels of qualified team members, conducting orientations, training, performance evaluations and dealing with corrective disciplinary action of store team members
- Maintains fair and consistent treatment of team members
- Responsible for using the proper training procedures for training team members
- Completes and posts the weekly schedules for team members one week in advance
- Responsible for store being in compliance with Federal, State and Local labor laws
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