Store Manager
On-siteAustin, Texas, United States
Job Summary
Prioritize and delegate tasks to meet selling, visual, and operational needs while maintaining a clean, replenished store and stockroom. Execute product, visual, and marketing directives to drive sales results in a high-volume environment, including digital strategies like ship-from-store and BOPIS. Anticipate customer needs to solve for satisfaction and communicate feedback to District or Market Managers. Coach management and associate teams to ensure alignment with company strategies, partnering with supervisors to manage underperformance. Create shortage action plans to minimize loss and achieve shrinkage goals while interpreting business reports and payroll tools. Travel periodically for meetings or workshops as required.
Required Qualifications
- Passion for product, brands, fashion and trends
- Minimum five years retail experience required
- Minimum of two years of retail management experience required
- Willingness to travel periodically to attend meetings/workshops (overnight may be necessary)
- Proficient in math and possesses strong computer skills
- Ability to frequently lift and/or move up to 20 pounds
- Ability to occasionally lift and/or move up to 35 pounds
- Ability to frequently sit/stand for long periods of time
- Ability to climb ladders as needed
- Ability to regularly talk or hear
- Ability to frequently sit; stand; walk; use hands to finger, handle or feel; as well as reach, twist or squat
- Ability to maneuver around sales floor, stockroom and office areas
- Specific vision abilities including close vision, distance vision, depth perception and ability to adjust focus
- Ability to work in open environment with fluctuating temperatures and standard lighting
- Ability to work weekends, nights, peak holiday periods
Desired Qualifications
- Four-year college degree or equivalent preferred
- Effective written, verbal and presentation skills
- Strong interpersonal and communications skills with the ability to communicate at all levels
- Proven ability to drive sales results in a high sales volume environment
- Excellent time management skills
- Ability to interpret all policies and procedures to resolve customer and associate issues
- Operate with the highest level of conduct, integrity, and confidentiality
- Develop and nurture strong cross functional partnerships
- Serve as a Pacsun advocate in the industry and marketplace
- Recruit, identify, develop, and retain talent that delivers performance excellence
- Serve as a leader of company culture, norms, and conduct
- Ability to balance a strong management presence with a high level of approachability
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