Store Manager - Northlake Mall - NC

Oversee all aspects of store operations including selling, merchandising, sales promotion, maintenance, expense management, and shortage prevention. Drive sales by fostering a customer-centric culture, coaching the leadership team to achieve Colleague Star Reward goals, and ensuring consistent execution of merchandise presentation and pricing standards. Recruit, interview, hire, and train a qualified team of sales-focused leaders while actively filling open positions and prioritizing internal colleagues for advancement. Mentor Sales and Customer Service Managers to coach colleagues on selling behaviors, address complaints, and resolve problems with the team. Maintain high standards of customer readiness, ensure active supervision presence throughout the store, and lead the team in supporting local community initiatives. Work a flexible schedule including days, evenings, weekends, and holidays, while managing heavy lifting and standing for at least two consecutive hours.