Store Manager - Naperville Mall
$66,250–$66,250 year
On-siteNaperville, Illinois, United States
Naperville, Illinois, United StatesOn-siteFull Time$66,250–$66,250 yearSenior LevelRETAILEnterprise
Full TimeSenior LevelEnterpriseRETAIL
Job Summary
Manage the Naperville Mall retail operation by recruiting and training staff on brand values, product knowledge, and service standards. Collaborate with the team to exceed daily sales goals, execute merchandising plans, and maintain inventory levels within budget. Oversee shop compliance, scheduling, and performance management while fostering an inclusive environment through DEIB initiatives. Ensure all employees adhere to health and safety protocols and company policies.
Required Qualifications
- 3-5 years managing in a retail environment
- Strong HR skills in hiring, scheduling, training, conflict resolution and performance management
- Excellent listening and communication skills
- Excellent analytical, critical thinking and troubleshooting skills
- Excellent organization and time management skills
- Strong customer service, supervisory and sales skills
- Knowledge and interest in skincare, natural beauty, and ethical business
- Ability to work flexible hours to meet the needs of the shop including holidays, evenings, and weekends
Desired Qualifications
- Experience with consultation-based customer service models
- Ability to develop and train staff through positive coaching and feedback
- Strong record of accomplishment of developing retail staff careers
- Proficient in excel, Microsoft suit, and adaptable to other systems as required
- Experience in cross cultural collaboration and DEIB or social justice training
- Fluency in Spanish, French, or other languages
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