Store Manager
On-siteIndianapolis, Indiana, United States
Indianapolis, Indiana, United StatesOn-siteFull TimeHigh School Or EquivalentEnterprise
Full TimeHigh School Or EquivalentEnterprise
Job Summary
Lead the store by identifying new customers and revenue opportunities while shifting into high gear in a fast-paced retail environment. Manage full responsibility for P&L by mapping out initiatives, business plans, and solving roadblock issues. Build and develop an engaged crew to deliver checkered flag levels of customer care and business results. Steer continuous improvement in processes and procedures, protect store assets, and maintain security and safety standards. Identify and develop wholesale accounts to support outside sales efforts.
Required Qualifications
- High School Diploma or equivalent
- Passion for delivering customer care and building long term relationships
- Knowledge of inventory controls, stocking levels and seasonal shifts
- Personal drive, self-motivation and initiative to accomplish business goals
- Customer focus and high energy in our fast-paced stores
- Ability to operate a cash register and navigating computer and paper catalog systems
- Passion for delivering customer care in a strong team environment
- Technical or Trade school courses or degree
- Background and/or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership
- Experience in a parts store, auction, retail store, auto body/collision, or fast food/restaurant/convenience store management
- ASE Certifications
Desired Qualifications
- Love Retail
- Can consistently demonstrate true leadership with vision, collaboration, trust, respect and effectiveness while operating a market leading NAPA store
- Know how to take full responsibility for P&L while mapping out initiatives and business plans for the store and solving roadblock issues
- Identify new customers and revenue opportunities for the store
- Shift into high gear in a fast-paced retail store environment
- Help outside sales in identifying, developing and maintaining wholesale accounts
- Build, guiding and developing an engaged crew team to deliver checkered flag levels of customer care and business results
- Steer towards continuous improvement in processes and procedures
- Protect and maintaining the security of store assets
- Display pride in navigating a store recognized for safety and appearance
- Entirely customer-centric (external/internal)
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