Store Manager - Market Street at Lynnfield
$85,000–$110,000 year
On-siteLynnfield, Massachusetts, United States
Job Summary
Lead the store's business by developing retail strategies, achieving sales and profitability goals, and maintaining merchandising standards. Manage the Sales, Operations, and Visual teams through performance management, training, coaching, and succession planning to drive retention and reduce turnover. Oversee daily operations, enforce visual guidelines, and create schedules that balance business results with labor efficiency. Navigate the organization to support organizational goals while embodying the brand mission and creating an inclusive environment. Work variable shifts including peak days, weekends, and the holiday blackout period, with full-time availability.
Required Qualifications
- 5+ years of retail or related industry leadership experience
- Working knowledge of MS Office (Word, Excel and Outlook)
- Extraordinary interpersonal and communication skills, both verbal and written
- Highly Motivated by driving business in a fast-paced, innovative environment
- Independent work ethic, time management skills, and personal accountability
- Aligns with and embodies ALO's Guiding Principles
- Business owner mindset with an entrepreneurial spirit
- Ability to lift, push, carry or otherwise move up to 50 pounds
- Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
- Ability to stand and move for an entire shift
- Open availability and are expected to work variable shifts including peak days and weekends
- Expected to be able to work during the company's Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January)
Desired Qualifications
- Local market knowledge of clientele base and brand competitors
- Aware of business trends that relate to the success of the store
- Demonstrate strong business acumen through KPI's to develop and support business driving strategies
- Lead team by leveraging company tools, incentives & strategies to support meeting sales goals
- Ensure that the store team exudes ALO's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do
- Develops an environment of growth, accountability and inclusivity through development, performance management, training and consistent coaching
- Conducts talent analysis of colleagues and establish career progression plans for key players and positions to result in retention of best talent and turnover reduction
- Establish internal & external pipeline through succession planning and recruitment strategy
- Oversee Sales & Service, Operations, and Visual Managers to ensure execution of all key strategies
- Oversee and support execution of key operational and visual guidelines
- Champion strong visual standards for the salesfloor by leveraging business performance data
- Support a safe work environment and efficient operation
- Develop schedules that deliver business results while maintaining labor effectively
- Collaborate with cross-functional business partners to support organizational goals
- Is an ALO ambassador and creates a culture that aligns with our mission
- Demonstrate an ability to navigate the organization with a balance of business need and brand culture
- Create and implement effective communication strategies throughout store to achieve goals and KPI's
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