Store Manager - Lime Ridge Mall (New Store Opening!)
$63,800–$63,800 year
On-siteHamilton, Ontario, Canada
Job Summary
Drive store performance by leading key sales initiatives, owning the floor during peak moments, and coaching associates to maximize sales through needs-based service. Command the floor during high-traffic segments to instill urgency, while leveraging KPIs like traffic, CVR, and AOV to set and adjust sales targets. Lead impactful floor meetings and training to drive alignment, and champion a customer-first culture that builds trust and loyalty. Maintain operational excellence through inventory management, shipment coordination, and loss prevention, ensuring accuracy across the team. Attract, hire, and develop top sales talent while executing company initiatives like in-store events and visual standards. This new opening at Lime Ridge Mall requires a resilient leader to build a high-performing team from the ground up.
Required Qualifications
- Proven experience as a Store Manager or senior retail leader in an upscale, premium, or fashion-forward brand
- Strong balance of people leadership and business acumen
- Demonstrated ability to lead teams in a dynamic environment
- Maintaining motivation, focus, and performance while adapting strategies to shifting business needs
- Strong critical thinking and problem-solving skills
- Ability to prioritize, make sound decisions, and lead through change with agility and confidence
- A people-first leader with a passion for developing others
- Building buy-in at all levels
- Understanding of KPIs, expectations, and their impact on results
- Deep understanding of operational excellence
- Planning allocations
- Merchandising
- Product movement
- Labour management
- Escalation handling
- Ensuring seamless store execution
- Tech-savvy
- Detail-oriented
- Ability to leverage systems, tools, and data
- Train teams
- Execute initiatives
- Support consistent performance across the store
- Must have the necessary work authorization to be legally employed in Canada
- Be 18 years of age or older
- Ability to lift and handle packages weighing up to 25 lbs
- Ability to move efficiently through the store for long periods of time
- Open and flexible availability
- Evenings
- Weekends
- Holidays
Desired Qualifications
- Strong pulse on what Knix customers want
- Know how to attract, engage, and delight them throughout the full client experience
- High-performance individual in a retail setting
- Obsess over outperforming targets
- View every shift as a selling period
- Own the results
- Thrive in a fast-paced, dynamic environment
- Think on your feet
- Confidently prioritize what matters most in the moment
- Understand the fitting room experience firsthand
- Create comfort, trust, and confidence for every customer
- Be a natural at creating comfort, trust, and confidence
- Be a people-first leader
- Empower and engage your team
- Create a culture where performance, accountability, and care go hand in hand
- Bring strong business acumen
- Critical thinking
- Bias for action
- Entrepreneurial mindset
- Solving problems
- Lead with resilience
- Lead with positivity
- Guide teams through change and challenges
- Maintain focus, momentum, and morale
- Be deeply passionate about customers
- Be inspired by Knix
- Be inspired by the mission
- Be inspired by the impact made every day
- Drive store performance
- Lead key sales initiatives
- Clienteling
- Own the floor during peak moments
- Coaching associates
- Maximize sales
- Needs-based service
- Strong product knowledge
- Leverage KPIs
- Core business drivers
- Traffic
- CVR
- AOV
- UPT
- Set sales targets
- Communicate sales targets
- Influence sales targets
- Adjust priorities
- Meet business needs
- Command the floor during peak segments
- Instill a sense of urgency
- High-energy bias for action
- Convert every opportunity into a win
- Lead impactful floor meetings
- Training
- Coaching
- Drive alignment
- Consistent sales
- Service
- Operational performance
- Champion a customer-first culture
- Build comfort, trust, and loyalty
- Drive repeat visits
- Meaningful connections with the Knix brand
- Maintain operational excellence
- Strong inventory practices
- Shipment practices
- Loss-prevention practices
- Ensuring accuracy
- Ensuring efficiency
- Ensuring accountability
- Attract top sales talent
- Hire top sales talent
- Onboard top sales talent
- Develop top sales talent
- Create a positive employee experience
- Clear development pathways
- Support engagement
- Support retention
- Execute company and marketing initiatives
- In-store events
- Visual standards
- New store support
- Pop-up support
- Consistency
- Agility
- Attention to detail
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.