* Store Manager - Kirkland's Home
On-siteCordova, Tennessee, United States
Job Summary
Oversee all store operations, including service focus, merchandising, and driving business results through team coaching. Lead customer service efforts by ensuring employees greet shoppers with enthusiasm, proactively engage with customers, and educate them on promotions to build baskets. Monitor performance targets, analyze business trends to identify root causes, and implement strategies to drive profitable sales and expense control. Manage staffing by networking for recruitment, making sound hiring decisions, and building high-performing teams accountable for individual and group goals. Communicate change initiatives clearly to the team and travel occasionally to other locations and the Sales Support Center.
Required Qualifications
- Ability to work weekends, holidays and evenings
- A valid driver's license
- Must be able to ascend/descend a ladder to retrieve and stock products on the shelf or to hang overhead banners/product
- Must be able to frequently communicate with the customers in person, electronically, and telephonically
- Must be able to frequently move merchandise that is 50 pounds or more to and from the stock room to sales floor
- Must be able to operate a Point of Sale system, registers and hand held devices efficiently and accurately
Desired Qualifications
- College preferred or 1-3 years management experience in a retail environment preferred
- Energetic, results oriented and competitive with a drive to succeed
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals
- Ability to effectively communicate both written and verbally
- Proficient in Microsoft Office
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