Store Manager - Kings Cross, London (Full-Time)
$150,000–$200,000 year
On-siteLondon, England, United Kingdom
Job Summary
Store Manager - Kings Cross, London: lead the store’s commercial performance, manage the assistant manager and a team of supervisors and sales staff, drive sales and profitability, and deliver world-class Pandora customer service. You will be responsible for motivating the in-store team to hit KPIs, maintain strong retail floor presence, and ensure back-of-house activities support commercial execution. You will receive thorough training on Pandora’s luxury products to become a product expert and, with guidance from the regional sales manager, develop your team to reach their full potential. The ideal candidate has experience driving sales in a leading brand, a passion for exceptional customer service, and the ability to translate business strategy into store, regional, and division KPIs, using data to identify trends and take action. Strong communication and coaching skills, adaptability, and alignment with Pandora’s core values are essential.
Required Qualifications
- Proven experience in driving sales and profitability in store
- Strong communication skills to coach a high-performing team
- Ability to translate Pandora’s local and global business strategy into delivery of store, regional KPIs
- Experience using data to identify trends, issues and root causes and take action to address opportunities
- Prior experience with leading brand or consumer product retailing is preferred
- Demonstrated leadership capabilities and ability to motivate a team of supervisors and sales staff
- Flexible and adaptable to changing business needs
- Positive, can-do attitude and a passion for retail and Pandora product
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