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CrossAmerica PartnersPosted 1 week ago

Store Manager in Training

On-siteCulpeper, Virginia, United States

Full TimeLarge

Job Summary

Conduct comprehensive training in leadership, customer service, inventory management, and operational procedures while assisting the Store Manager in supervising staff, managing workflows, and ensuring compliance with health codes and safety regulations. Perform day-to-day store operations including scheduling, product ordering, stock rotation, and resolving employee or customer issues. Monitor sales reports, track labor costs, and analyze customer feedback to drive operational efficiency and profitability. Work extended shifts involving physical tasks such as lifting up to 50 lbs, operating registers, and handling hazardous materials.

Required Qualifications

  • High school diploma or equivalent
  • Previous supervisory or leadership experience
  • Valid State Driver's License
  • Interest in pursuing a career in retail management
  • Willingness to grow and develop skills in a fast-paced environment
  • Ability to lead, motivate, and manage a diverse team
  • Strong interpersonal skills to effectively communicate with staff, customers, and management
  • Ability to identify challenges in store operations and offer solutions that ensure smooth operation
  • Strong attention to detail and ability to handle multiple tasks
  • A customer-first mindset with the ability to anticipate needs, address concerns, and ensure satisfaction
  • Basic understanding of safety and sanitation procedures, including knowledge of local health codes and regulations
  • Strong time management and multitasking skills, with the ability to prioritize tasks efficiently
  • Basic knowledge of point-of-sale (POS) systems, inventory software, and scheduling tools
  • Ability to stand extended periods (up to 8 hours) during shifts
  • Capable of lifting boxes and products, maximum 50 lbs., frequently 10-25 lbs., and carrying items across the store
  • Ability to bend, squat, and reach for products on shelves, both high and low
  • Ability to climb a ladder as needed
  • Ability to walk throughout the store and between departments regularly
  • Ability to handle cash, operate registers, and bag items efficiently
  • Must be comfortable with repetitive tasks such as scanning items, restocking, and organizing products
  • Able to work in cold environments, including freezers and refrigerators, when restocking products
  • The role requires mental focus and stamina to perform physical tasks consistently and efficiently throughout the shift
  • Exposure to varying kitchen temperatures (hot cooking surfaces and cold storage areas)
  • Seasonal snow removal, as needed
  • Ability to handle emergency situations
  • Ability to work alone

Desired Qualifications

  • Post-secondary education in business
  • Prior experience in retail operations
  • Prior experience in customer service

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