Store Manager

Store Manager at Hot Topic leading a mall store to achieve sales targets, recruit and develop a collaborative team, and drive customer engagement through in-store experiences, social media, and clienteling. Responsibilities include leading operations with delegation and autonomy, monitoring shrink and payroll hours, schedules, and external factors; communicating with retail leadership and HQ; running sales reports to inform strategy; merchandising using planograms and launching promotions on time; mentoring and recognizing staff to build bench strength; and ensuring staff deliver exceptional customer service while staying aligned with company policies. Qualifications emphasize 1-2 years of retail management and a high school diploma or GED. The role requires hands-on leadership in Williamsburg, VA.