Store Manager, Horsham

Lead from the front to create a positive, high-performance culture where your team feels supported, motivated, and confident. Coach, mentor, and develop your team by building capability, empowering them to deliver exceptional customer experiences, and setting meaningful goals. Shape an energised, inclusive environment that feels welcoming for both customers and staff while bringing Optus' strategy to life through smooth, efficient operations. Address raised customer concerns with calm professionalism, modelling effective de‐escalation and guiding your team in resolving complex or sensitive situations. Drive team engagement by celebrating wins, fostering continuous learning, and strengthening collaboration across your store and the wider region. This 12-month parental leave cover role starts in September/October with competitive remuneration, $80 monthly credit, and 25% off Optus products.