Store Manager
$65,000–$68,000 year
On-siteNew York City, New York, United States
Job Summary
Lead a team of over 25 to foster a culture of responsibility and achievement while delivering high-level service to internal and external clients. Recruit, onboard, develop, and train employees, collaborating with leadership on Skin Therapist recruitment and Friends & Family events. Supervise payroll submissions, manage inventory with loss prevention measures, and partner with marketing to drive client acquisition and retention. Requires P&L management experience, proficiency in Excel/Google Sheets, and flexibility for overnight travel and weekend shifts. Heyday is a fast-growing skincare brand recognized as Best Facial by New York Magazine and Cosmopolitan.
Required Qualifications
- Experience managing a P&L and exceeding financial performance targets in the health & wellness, retail, and/or hospitality sectors
- A profound respect for and comprehension of the factors driving client experiences and hospitality
- A proven track record of managing and collaborating with hourly workers, fostering a high-performance team
- Acute attention to detail and a passion for adhering to standard operating procedures
- Fundamental knowledge of employment law, policies, processes, and programs
- Proficiency in computer skills, including Excel/Google Sheets
- Flexibility to travel overnight and/or between Heyday locations
- Availability to work weekends, opening shifts, and closing shifts
Desired Qualifications
- Some background in beauty or spa services is an advantage
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