Store Manager - Hayle, West Cornwall
On-siteHayle, England, United Kingdom
Job Summary
Lead the full retail plan across the store, driving commercial, operational, visual, and people performance against key metrics. Set strategy and direction for the store, ensuring every colleague understands their role in delivering results. Own transformation initiatives with urgency, using data and insight to make fast decisions that improve service and efficiency. Build a high-performance culture by coaching managers, growing talent, and creating an environment colleagues want to join. Drive digital adoption and omnichannel capability, helping teams sell across all platforms. Represent the store's voice, holding teams accountable for standards and inspiring visual merchandising. Balance the big picture with detailed performance management to deliver results at pace.
Required Qualifications
- A proven leader of large teams in a fast-paced retail environment
- A sharp focus on delivery, standards and results
- Confident working across all areas of store performance, including commercial, visual, operations and people
- A clear and direct communicator
- The courage to make tough calls
- The skill to bring colleagues with you
- Resilient and passionate about delivering in a transformational environment
- Ability to challenge the norm
- Strong on planning, performance management and resilience
- Ability to balance the big picture with the detail
- Ability to hold the line and set expectations
- A proven track record of performance management
- Ability to lead teams to deliver results at pace
- Confident using digital tools, data and systems
- Ability to make better, faster decisions
- Ability to coach others to do the same
- Skilled in building partnerships across your team, your peers and your region
- Ability to share insights, solve problems and deliver transformation
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