Store Manager
On-siteTaichung, Taiwan, Taiwan
Job Summary
Drive exceptional customer service by guiding the team to deliver personalized styling advice, expert product knowledge, and a memorable in-store experience. Interpret sales data to drive performance and take ownership of the store's commercial success. Inspire and lead managers, visual merchandisers, and sales advisors to consistently exceed service and operational standards while managing recruitment, onboarding, and training for new members. Identify high-potential individuals and create tailored development plans to support their career growth. Manage all aspects of store operations, including compliance and visual merchandising, to ensure efficiency and uphold high standards of excellence. Foster a positive, inclusive, and motivating work environment where people thrive. This is a full-time, 40-hour contract position requiring comfort with varied hours, including evenings, weekends, and holidays.
Required Qualifications
- Customer-Focused: A strong customer-centric mindset, with a proven track record from past retail experience of leveraging customer feedback to inform business decisions and drive performance
- Business Acumen: Strong commercial awareness and a deep understanding of the broader retail landscape/KPIs, with a proven ability to align business objectives with evolving customer needs
- Team Leadership: Proven ability to lead teams / other leaders in fast-paced retail environments, consistently delivering high standards of customer service while driving sales and profitability
- Eager to Learn: Open to feedback and actively seek out opportunities for personal and professional development
- Excellent Communication: A clear, confident, and empathetic communicator, Strong in engaging with both customers and teams, while effectively conveying operational direction and articulating broader long terms goals /vision
- Coaching & Development: Experienced in giving constructive feedback and supporting others to grow and improve
- Adaptability & Flexibility: Responsive to shifting priorities, with the agility to embrace new opportunities and the openness to consider diverse perspectives when making decisions and future plans
- Operational Excellence: Strong understanding of store operations, compliance/security issues, and retail standards, with experience in leading and training teams
- Comfortable working varied hours, including evenings, weekends, and holidays
- This is a full-time position with a contract of 40 hours a week
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